Cookie Policy
Data Collection
How do we collect personal data?
We collect personal data provided directly by the data subject in the context of the performance of employment contracts with our employees, the receipt of unsolicited applications for recruitment purposes, the commercial process, registration for training, requests for information through our website, downloading of e-books and other documentation, participation in events we organise, the provision of consulting, auditing and training projects, and the maintenance of commercial and business/organisational relationships, as well as the management of complaints, with the various stakeholders relevant to our activities.
We also collect data from visitors to our website through the use of cookies, in accordance with our published Cookie Policy.
Data provided by entities other than the data subject
We collect personal data provided by clients, suppliers and other relevant stakeholders in the context of contract performance, participation in events, the provision of consulting, auditing and training projects, and the maintenance of commercial and business/organisational relationships. Depending on the nature of the interaction and only where necessary, O Melhor Croissant da Rua may request certain personal data, such as: name, email address, address/locality, telephone number, identification document/tax identification number, date of birth, gender, nationality, academic qualifications, employment status and/or bank/payment details.
Processing of Personal Data
How do we process and use personal data?
We process this personal data through automated and manual processes and use appropriate technological safeguards and organisational controls that we consider proportionate to protect and preserve it. Personal data is processed in accordance with appropriate practices to ensure information security and the integrity, confidentiality and availability of the data.
O Melhor Croissant da Rua employees adhere to high ethical and confidentiality standards, ensured through a rigorous selection process and a formal commitment to professional confidentiality and secrecy.
O Melhor Croissant da Rua may disclose your personal data to third parties, ensuring that they process such personal data solely and exclusively for the purposes indicated.
Where applicable, we will share your information:
- For marketing communications;
- With regulatory authorities, for the purposes of verifying compliance with the activities provided;
- With entities with which O Melhor Croissant da Rua has an operational partnership, for the purposes of carrying out the activities covered by such partnership;
- With service providers, who will process the data exclusively for the purposes established by O Melhor Croissant da Rua and in accordance with the instructions issued by O Melhor Croissant da Rua, strictly complying with applicable legal requirements regarding personal data protection, information security and other applicable regulations.
Why do we process personal data?
Personal data is stored for the duration of the contractual relationship with O Melhor Croissant da Rua and for the legally required period thereafter. Personal data is transferred solely and exclusively for the same purposes, to entities to which disclosure is legally required or to designated partners, in the latter case subject to the data subject's consent.
How do we store and why do we transfer personal data?
Personal data is stored for the duration of the contractual relationship with O Melhor Croissant da Rua and for the legally required period thereafter. Personal data is transferred solely and exclusively for the same purposes, to entities to which disclosure is legally required or to designated partners, in the latter case subject to the data subject's consent.
Rights
What are the rights of data subjects?
The deletion, restriction of and objection to the processing of personal data, as well as the cessation of automated processing of personal data for profiling purposes, may be requested. Data portability may also be requested where such requests comply with applicable legislation.
Data subjects may lodge a complaint regarding the processing of their personal data with the national supervisory authority, the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados).
O Melhor Croissant da Rua has appointed a Data Protection Officer. Therefore, any additional information, clarification of queries or complaints regarding the processing of personal data may be obtained or submitted via the following contact: comunicacao@melhorcroissantdarua.pt
Changes to the Privacy Policy
Is this Privacy Policy subject to change?
This Privacy Policy will be regularly updated to reflect any feedback received and whenever deemed necessary. We recommend that you review our Privacy Policy periodically to stay informed about how O Melhor Croissant da Rua protects your Personal Data and to keep up to date with the information and rights available to you.